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How to respond to criticism online

How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so that you can paint a positive image of your business online.

Your guide to smart BI planning

Your guide to smart BI planning

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end up receiving.

Boring brands can succeed on social media

Boring brands can succeed on social media

For many business owners who have dabbled in social media, they may think their efforts have been in vain and growing a large social media presence is impossible. They may go as far to believe that social media simply doesn’t work, especially when you don’t have an exciting brand like Nike or Google.

Communication before the storm is key

Communication before the storm is key

As it is only a matter of time before the first winter storms hit in many places, you might want to consider taking a look at your company’s business continuity plan. Each year heavy snowfall and other weather-related incidents interrupt services and cost businesses money.

Erlach.com has a New Look!

Reno, NV--

Erlach Computer Consulting is pleased to announce the launch of its newly redesigned website at http://www.erlach.com.

Erlach.com has been updated with an all new responsive design to make it easier for visitors to get all of the important information they need about our company.

Marketing Internship

Erlach Computer Consulting (ECC) has and immediate opening for a 4 month marketing internship.

The position is 20 to 30 hours a week. The schedule is flexible and established at the start of the internship.

Pay: $12/hr. - $15/hr.

Data Breaches Aren’t Just For The Big Guys

 

Data breaches hit 43% of companies in the past year, according to a study by the Ponemon Intitute. You may have heard of the data breach that put 56 million Home Depot credit cards at risk. However, you probably didn’t hear about your company’s ace salesman losing his USB memory stick at a trade show, with all of your pricing data, or know about the company credit card information your administrative assistant emailed to reserve a meeting room.