Service Plans
Server Rack

Service Plans

Managed Services

Automated 24/7 monitoring of your server via Dell's Managed Services platform. Plans provide for monitoring and maintenance of the health of your hardware, software, network infrastructure and security. Onsite technical support and CIO level consulting included in some plans.

Bulk Prepaid Service

For projects we offer discounts on the prepurchase of large blocks of prepaid time.

Time and Materials Billing

When you need help for a one-time project, or if you just prefer to pay as you go, ECC is always available to work on a time and materials basis.

What Do Our Contracts Offer?

  Managed Services Bulk Prepaid Service Time & Materials
Service & Support      
Regular Maintenance Visits Check    
Continuous Monitoring Check    
Telephone & Email Support Check Check Check
Remote Support Check Check Check
Pricing      
Discounted Rates Check Check  
Priority Response      
1 Hour by Phone Check    
4 Hour Onsite Check